We offer free collection for stoves from our storage warehouse in Minworth, Birmingham (Postcode B76 1AL). This is very close to the the A38, A5, M6, M6 Toll and M42. Please select this option at checkout and a member of the team will contact you to book in a suitable time and date for collection.
When collecting stoves, please remember they are heavy and bulky items so you will need to have a suitable vehicle and man power. We have lifting equipment on site suitable for vans and flatbeds. This will be discussed further when booking in the collection with the team.
For larger item such as stoves where your address is in The Midlands delivery is free and will be made (in most cases) by the Ebben & Yorke team. Deliveries of this type further afield will be by a national pallet delivery service and the charge will be calculated at checkout. We can deliver to any address on the UK mainland. Call us for other destinations.
Parcels, boxes and other smaller items will be delivered by DPD.
Important. For pallet deliveries the service is kerbside only. The delivery driver is not insured to unpack or carry the stove into your house. He may be able to leave the pallet in a garage or similar if access allows. As the delivery is kerbside please therefore make adequate arrangements. The stove will be packed on a pallet and moved on a pallet truck which can only be wheeled over a finished surface. It cannot be wheeled over uneven ground, gravel or up steps.
Many of our products are in stock and available for immediate despatch however some will need to be ordered in from our suppliers. Our estimated delivery time is between 7-14 days though some items may take longer to arrive. A member of the team will keep you updated as to the timings and logistics of your delivery.
We accept returns within 14 days. For full details please download our terms and conditions below: